Sunday, February 9, 2014

Penalizing Patrons for defective ticket dispensing machines

 

For the toll patrons that still stop and get a ticket from the automatic dispenser, you will note that the tickets are stamped with the time that you received the tickets . . . and they expire 12 hours later.  When they are expired, the collector is required to charge you the maximum distance from that particular plaza.

As long as you aren't planning to be gone, from the plaza that you entered at, more than 11 hours and 59 minutes the following will save you money: (1) IF, when you stop and pick up your ticket, there are no cars behind you, you can back up (safely) about 20 feet and then pull back up to the ticket machine it will dispense another ticket.  This second ticket can be used, as long as you exit at the same plaza that you entered, as a U-turn priced ticket. U-turn costs at every plaza are different but if you entered the toll road at the Port Saint Lucie plaza and returned 11 hours later, for example, the collector would charge you 40 cents even though you got your ticket from Lantana an hour earlier . . . just don't use the Lantana ticket at exit plaza.  AND, if you commute back and forth to work every day, you can do this every day.

The deputy director of tolls knows that the machines don't always dispense a ticket when a vehicle pulls up but if you leave without a ticket, she has issued a memo that the collectors, when you get off at your exit plaza, charge you the maximum distance unless you can produce proof of where you entered earlier and didn't get a ticket.  The collectors don't have a choice in what they are required to do.  Collectors have been directed, through a memo posted at the plazas by the Deputy Director of Tolls, Milissa Burger to charge these unreasonable rates.  But since they have cut back on the collectors that gave out the tickets and she is unable to get her technical personnel to fix those machines at all of the plazas, she has decided to penalize the patrons instead.

Cheers,

Marvin Foster
447 S. E. Cork Road
Port Saint Lucie, FL.  34984
greenway59@att.net
 

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